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        <title><![CDATA[ Employee Experience RSS Feed]]></title>
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        <pubDate>Tue, 12 May 2026 11:42:57 +0000</pubDate>
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                <title><![CDATA[Generative AI: Will the Bubble Burst Like the Metaverse?]]></title>
                <link>https://www.customerengagementinsider.com/digital-strategy/articles/generative-ai-will-bubble-burst-like-metaverse?utm_medium=RSS</link>
                <description><![CDATA[ Everyone is talking about ChatGPT and investing in generative AI. Learn how to make smart, unbiased decisions about the AI tech used by your organization. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/digital-strategy/articles/generative-ai-will-bubble-burst-like-metaverse?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:27:07 +0000</pubDate>
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                <title><![CDATA[Exposed: Big Brands Like Nike and Amazon Abandoning DEI]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/articles/exposed-big-brands-like-nike-amazon-abandoning-dei?utm_medium=RSS</link>
                <description><![CDATA[ Big brands like Nike, Amazon and Walmart have reneged on their commitment to diversity, equity and inclusion. Here’s why abandoning DEI is a big mistake. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/articles/exposed-big-brands-like-nike-amazon-abandoning-dei?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:27:07 +0000</pubDate>
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                <title><![CDATA[The Ultimate Guide to Employee Experience Metrics]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/whitepapers/ultimate-guide-employee-experience-metrics?utm_medium=RSS</link>
                <description><![CDATA[ How happy are our employees? Are they productive? Efficient? Without the proper employee experience metrics and HR KPIs, the answer is: We have no idea. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/whitepapers/ultimate-guide-employee-experience-metrics?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:31:51 +0000</pubDate>
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                <title><![CDATA[Why a 4-Day Work Week is Completely Unnecessary]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/articles/why-4-day-work-week-completely-unnecessary?utm_medium=RSS</link>
                <description><![CDATA[ A four-day work week can help with employee burnout, depression, racial and economic inequities, and the climate crisis — but it is completely unnecessary. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/articles/why-4-day-work-week-completely-unnecessary?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:31:51 +0000</pubDate>
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                <title><![CDATA[5 Phases of Facilitating Disability Inclusion Companywide]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/articles/5-phases-facilitating-disability-inclusion-companywide?utm_medium=RSS</link>
                <description><![CDATA[ Corporate DEI efforts typically fall flat for employees with disabilities. Here is how to actually practice disability inclusion at your organization. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/articles/5-phases-facilitating-disability-inclusion-companywide?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:31:51 +0000</pubDate>
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                <title><![CDATA[The Top 7 Ways to Not Be a Bad Boss]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/articles/top-7-ways-not-be-bad-boss?utm_medium=RSS</link>
                <description><![CDATA[ If your employee reviews are not going as planned, you have a management problem. Here are seven ways you can help your managers avoid being a bad boss. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/articles/top-7-ways-not-be-bad-boss?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:31:51 +0000</pubDate>
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                <title><![CDATA[All The Proof You Need That Personalization Is Not Enough]]></title>
                <link>https://www.customerengagementinsider.com/customer-engagement/articles/all-proof-you-need-personalization-not-enough?utm_medium=RSS</link>
                <description><![CDATA[ Nearly seven in 10 respondents to the 2022 CEI martech study said personalization is their top marketing tech priority. Personalization is not enough. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/customer-engagement/articles/all-proof-you-need-personalization-not-enough?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:59:06 +0000</pubDate>
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                <title><![CDATA[Why You Should’ve Given Your Team Election Day Off]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/articles/why-you-shouldve-given-your-team-election-day-off?utm_medium=RSS</link>
                <description><![CDATA[ You could have given your team the day off on Election Day. Would it have made an impact? Yes, and employee experience is the new customer experience. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/articles/why-you-shouldve-given-your-team-election-day-off?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:31:51 +0000</pubDate>
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                <title><![CDATA[What Amazon Taught Us About The Future of Customer Engagement]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/articles/what-amazon-taught-us-about-the-future-of-customer-engagement?utm_medium=RSS</link>
                <description><![CDATA[ After Amazon denied claims that their transportation employees were using bottles to relieve themselves while on the road, customers uncovered the truth and began picketing the business. Here's what t... ]]></description>
                <author><![CDATA[ christine.ducey@cmpteam.com (Christine Ducey) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/articles/what-amazon-taught-us-about-the-future-of-customer-engagement?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:31:51 +0000</pubDate>
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                <title><![CDATA[Why You Should Have Given Your Team the Day Off Yesterday]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/articles/why-you-should-have-given-your-team-day-off-yesterday?utm_medium=RSS</link>
                <description><![CDATA[ Every so often, opportunities arise to make a difference in your employee experience. Sept. 30, 2022, the #DayWithoutUs, was one. Next time, take advantage. ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/articles/why-you-should-have-given-your-team-day-off-yesterday?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:31:51 +0000</pubDate>
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                <title><![CDATA[The Loud Customer Impact of Quiet Quitting]]></title>
                <link>https://www.customerengagementinsider.com/employee-experience/articles/the-loud-customer-impact-of-quiet-quitting?utm_medium=RSS</link>
                <description><![CDATA[ What is Quiet Quitting and how does it affect your business? Find out here. ]]></description>
                <author><![CDATA[ christine.ducey@cmpteam.com (Christine Ducey) ]]></author>
                <guid>https://www.customerengagementinsider.com/employee-experience/articles/the-loud-customer-impact-of-quiet-quitting?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:31:51 +0000</pubDate>
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                <title><![CDATA[Authenticity, Transparency on Social Media? On BeReal, Maybe]]></title>
                <link>https://www.customerengagementinsider.com/marketing/articles/authenticity-transparency-social-media-bereal-maybe?utm_medium=RSS</link>
                <description><![CDATA[ Every Gen-Zer is on the anti-Instagram app, BeReal. Of course, every brand wants to be real too. Here's how to show your realness on the social media platform ]]></description>
                <author><![CDATA[ philip.mandelbaum@customermanagementpractice.com (Philip Mandelbaum) ]]></author>
                <guid>https://www.customerengagementinsider.com/marketing/articles/authenticity-transparency-social-media-bereal-maybe?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 16:02:46 +0000</pubDate>
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